Too often, managers who face downsizing or reorganization must conduct course and programme evaluations without having any background or formal training. This comprehensive resource is a straightforward guide to the concepts and methods of evaluation. It explains each component of the evaluation design - first detailing principles and theories and then showing how to apply them in real-life situations. Written for any course or setting, "The ABCs of Evaluation" shows how to select the evaluation team and how to deal with multiple goals and objectives - including those of the organization, the staff, and the client. Authors John Boulmetis and Phyllis Dutwin describe different evaluation models, illustrating the circumstances under which each model can be used, and offering tips on identifying data sources and collecting the data itself. They also provide a sample report that focuses on the needs of course and programme stakeholders. Throughout the book there are charts, graphs, models, and lists to help organise, extend, and facilitate the understanding of each evaluation concept.
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