Performance-Based Certification: How to Design a Valid Defensible, Cost-Effective Program - Couverture rigide

Hale, Judith A.

Couverture rigide

ISBN 10 : 0787946400 ISBN 13 : 9780787946401

Editeur : Jossey-Bass Inc.,U.S., 1999

Synopsis

Are your employees qualified? Looking for qualified people to do competent work? How do you ensure that the people you hire can do the job right? An ever-increasing number of organizations are asking the same questions. Certification planning is the answer and Performance-Based Certification is the key. This is the only book on the market that addresses the growing need to monitor the qualifications of employees. You'll be able to quickly customize the certification tests and other job aids provided on the accompanying disk. Create a certification program within your organization to: * Instill confidence that employees, members, or suppliers are qualified to meet the needs of your customers * Ensure that your workforce is trained and competent to their job * Make your hiring process more cost effective and legally defendable * Recognize competnece and consistency of your employees Once you've identified the need for a certification program, what's the next step? All of the answers are here!

A propos du livre

À propos de l?auteur

JUDITH HALE is president of the consulting firm Hales Associates. Their services include consultation on alignment, assessment, certification, evaluation, and integration of performance improvement systems, performance management and strategic planning. She is also the author of the hot new Performance Consultant's Fieldbook (Jossey--Bass/Pfeiffer, 1998) Hale lives in Westen Springs, Illimois, a suburb of Chicago.

Détails de l'édition

• Éditeur: Jossey-Bass Inc.,U.S.
• Date d'édition: 1999
• Langue: anglais
• ISBN 10: 0787946400
• ISBN 13: 9780787946401
• Reliure: Relié
• Numéro d'édition: 2
• Nombre de pages: 256
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible