Competency development is one of the hottest topics in the HR profession. Still there is much confusion among managers about what a competency is and how to use it effectively. Here, author Paul Green draws on twenty--five years of training, consulting, and employee assessment experience to establish a behavioral language that describes, guides, and links actions at work. This is the foundation for developing clearly defined competencies that help executives, managers, and HR professionals communicate performance goals through every step of the HR process----including interviewing, appraisal, coaching, and training--in ways that directly support an organization's mission, vision, and values.
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PAUL C. GREEN is the CEO of Behavioral Technology, a Provant Company that provides integrated solutions in the areas of selection, performance improvement, and career development. He is also the author of Get Hired, an authoritative resource on behavior--based interviews. His interviewing techniques were adapted into an award--winning video, More Than a Gut Feeling, that was recognized by Fortune magazine as one of the bestselling training films in any category.
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