Managing the Unexpected: Assuring High Performance in an Age of Complexity - Couverture rigide

Weick, Karl E.; Sutcliffe, Kathleen M.

Couverture rigide

ISBN 10 : 0787956279 ISBN 13 : 9780787956271

Editeur : Jossey-Bass Inc.,U.S., 2001

Synopsis

High reliability organizations (HROs) such as ER units in hospitals or firefighting units are designed to perform efficiently under extreme stress and pressure. Using HROs as the model for the 21st century organization, Karl Weick and Kathleen Sutcliffe show readers how to respond to unexpected challenges with flexibility rather than rigidity and to reduce the disruptive effects of change by using tools such as sensemaking, stress reduction, migrating decisions, and labeling. Introducing the powerful new concept of "mindfulness," the authors outline five qualities of the mindful organization and the organizational skills needed to achieve them. Each concept is clearly expressed in vivid case studies of organizations that demonstrate mindful practices in action. A Book in the University of Michigan Business School Series Voted Best HR Book of 2001 by HR.com

A propos du livre

À propos de l?auteur

KARL E. WEICK is the Rensis Likert Collegiate Professor of Organizational Behavior and Psychology and professor of psychology at the University of Michigan Business School. His book, The Social Psychology of Organizing (1979), was designated by James Collins in Inc. magazine as one of the nine best business books ever written. KATHLEEN M. SUTCLIFFE is assistant professor of organizational behavior and human resource management at the University of Michigan Business School. She has published numerous articles on cognitive and experiential diversity in top management teams and on organizational performance.

Détails de l'édition

• Éditeur: Jossey-Bass Inc.,U.S.
• Date d'édition: 2001
• Langue: anglais
• ISBN 10: 0787956279
• ISBN 13: 9780787956271
• Reliure: Relié
• Nombre de pages: 224
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible