Designing and Using Organizational Surveys: A Seven-Step Process - Couverture rigide

Church, Allan H.; Waclawski, Janine

 
9780787956776: Designing and Using Organizational Surveys: A Seven-Step Process
Couverture rigide
ISBN 10 : 0787956775 ISBN 13 : 9780787956776
Editeur : Pfeiffer, 2001

Synopsis

The survey process is a highly complex and situationally dependent one, in need of careful management. If poorly designed and administered, surveys can create disappointment and even disaster. Little has been written so far for those responsible for designing and implementing surveys in organizations. These authors have drawn on their extensive consulting experience to develop a concise, pragmatic, seven-step model covering the entire process, from initiation, to final evaluation, to making the results meaningful to the future of the organization. They pay special attention to the political and human sensitivities concerned and show how to overcome the many potential barriers to a successful outcome.

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À propos de l?auteur

THE AUTHORS

ALLAN H. CHURCH is director of organization and management development at PepsiCo in Purchase, New York. He is also an adjunct professor at Columbia University and a distinguished visiting scholar in the College of Business, Technology, and Professional Programs at Benedictine University. Church is the author of numerous articles in professional journals and coeditor (with David Bracken and Carol Timmreck) of The Handbook of Multisource Feedback (Jossey-Bass, 2001).

JANINE WACLAWSKI is a principal consultant in the Management Con-sulting Services line of business at Pricewater-houseCoopers, LLP. She is an adjunct professor at Columbia University and has been an instructor in Hunter College at the City University of New York. Waclawski is a past recipient of the American Society for Training and Development's Donald Bullock Memorial Dissertation Award for her research on large-scale organizational change and performance.

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Éditeur
Pfeiffer
Date d'édition
2001
Langue
anglais
ISBN 10 
0787956775
ISBN 13 
9780787956776
Reliure
Relié
Nombre de pages
320
Coordonnées du fabricant
Wiley VCH Verlag GmbH
info@wiley-vch.de

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