Articles liés à How To Resolve Conflict Effectively

How To Resolve Conflict Effectively - Couverture souple

Silberman, Melvin L.; Hansburg, Freda

 
9780787973513: How To Resolve Conflict Effectively
Couverture souple
ISBN 10 : 0787973513 ISBN 13 : 9780787973513
Editeur : Pfeiffer, 2005

Synopsis

Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit?creating a win-win situation. How to Resolve Conflict Effectively, Leader's Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches participants the skills they need to successfully resolve conflict and create win-win situations. Specifically, participants will learn how to:

  • Get tension right out on the table
  • Figure out what's bothering the other person
  • Communicate the real, underlying concerns

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Mel Silberman is president of Active Training in Princeton, New Jersey, a consulting firm that provides courses on active training techniques, interpersonal intelligence, and team facilitation. He is the author or coauthor of the best-selling books, Active Training, 101 Ways to Make Training Active, and PeopleSmart.

Freda Hansburg is vice president of Active Training and coauthor of PeopleSmart.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Pfeiffer
Date d'édition
2005
Langue
anglais
ISBN 10 
0787973513
ISBN 13 
9780787973513
Reliure
Broché
Nombre de pages
32
Coordonnées du fabricant
JOSSEY-BASS
https://www.wiley.com/en-us

111 River Street
Hoboken
NJ
7030
Etats-Unis
Personne responsable
non disponible