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How To Bring Out The Better Side Of Difficult People: Participant's Workbook - Couverture souple

Silberman, Melvin L.; Hansburg, Freda

 
9780787973582: How To Bring Out The Better Side Of Difficult People: Participant's Workbook
Couverture souple
ISBN 10 : 0787973580 ISBN 13 : 9780787973582
Editeur : Pfeiffer, 2005

Synopsis

Faced with people we don't like or don't understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out the Better Side of Difficult People, Participants Workbook from the popular 60-Minute Active Training Series offers you an effective, yet brief training session that teaches you how to approach difficult people in productive ways. Specifically, you will be learn how to

  • Draw out people rather than closing them down
  • Overcome your barriers to understanding others
  • Look beyond the surface to learn what make people "tick"
  • Take a novel approach when a relationship feels stuck

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

THE AUTHORS

MEL SILBERMAN is president of Active Training in Princeton, New Jersey, a consulting firm that provides courses on active training techniques, interpersonal intelligence, and team facilitation. He is the author or coauthor of the best-selling books, Active Training, 101 Ways to Make Training Active, and PeopleSmart.

FREDA HANSBURG is vice president of Active Training and coauthor of PeopleSmart.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Pfeiffer
Date d'édition
2005
Langue
anglais
ISBN 10 
0787973580
ISBN 13 
9780787973582
Reliure
Broché
Nombre de pages
24
Coordonnées du fabricant
non disponible
Personne responsable
non disponible