How To Bring Out The Better Side Of Difficult People: Participant's Workbook - Couverture souple

Silberman, Melvin L.; Hansburg, Freda

Couverture souple

ISBN 10 : 0787973580 ISBN 13 : 9780787973582

Editeur : Pfeiffer, 2005

Synopsis

Faced with people we don't like or don't understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out the Better Side of Difficult People, Participants Workbook from the popular 60-Minute Active Training Series offers you an effective, yet brief training session that teaches you how to approach difficult people in productive ways. Specifically, you will be learn how to

• Draw out people rather than closing them down
• Overcome your barriers to understanding others
• Look beyond the surface to learn what make people "tick"
• Take a novel approach when a relationship feels stuck

A propos du livre

À propos de l?auteur

THE AUTHORS

MEL SILBERMAN is president of Active Training in Princeton, New Jersey, a consulting firm that provides courses on active training techniques, interpersonal intelligence, and team facilitation. He is the author or coauthor of the best-selling books, Active Training, 101 Ways to Make Training Active, and PeopleSmart.

FREDA HANSBURG is vice president of Active Training and coauthor of PeopleSmart.

Détails de l'édition

• Éditeur: Pfeiffer
• Date d'édition: 2005
• Langue: anglais
• ISBN 10: 0787973580
• ISBN 13: 9780787973582
• Reliure: Broché
• Nombre de pages: 24
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible