Advanced Facilitation Strategies: Tools & Techniques To Master Difficult Situations - Couverture souple

Bens, Ingrid

Couverture souple

ISBN 10 : 0787977306 ISBN 13 : 9780787977306

Editeur : Jossey-Bass Inc.,U.S., 2005

Synopsis

From Ingrid Bens, the author of the best-selling book Facilitating with Ease!, comes the next-step resource for project leaders, managers, community leaders, teachers, and other facilitators who want to hone their skills in order to deal with complex situations. Advanced Facilitation Strategies is a field guide that offers practical strategies and techniques for working with challenging everyday situations. These proven strategies and techniques are based on experience gleaned from hundreds of facilitated activities in organizations of all sizes and in all sectors.

Both novice and seasoned facilitators who have had firsthand experience designing and leading meetings will benefit from this reality-based playbook. Advanced Facilitation Strategies is filled with the information facilitators need to

• Become better at diagnosing facilitation assignments and creating effective process designs
• Broaden their repertoire of tools to make impromptu design changes whenever they are needed
• Learn to be more resilient and confident when dealing with dysfunctional situations and difficult people.

A propos du livre

À propos de l?auteur

Ingrid Bens is a consultant, speaker, and trainer who specializes in facilitation skills, team building, conflict management, employee participation, and organizational change. She is a partner in the consulting firm Participative Dynamics.

Détails de l'édition

• Éditeur: Jossey-Bass Inc.,U.S.
• Date d'édition: 2005
• ISBN 10: 0787977306
• ISBN 13: 9780787977306
• Reliure: Broché
• Langue: anglais
• Nombre de pages: 272
• Coordonnées du fabricant: non disponible