Resolving Conflicts At Work: Eight Strategies For Everyone On The Job - Couverture souple

Cloke, Kenneth; Goldsmith, Joan

Couverture souple

ISBN 10 : 0787980242 ISBN 13 : 9780787980245

Editeur : Jossey-Bass Inc.,U.S., 2005

Synopsis

Here, is a completely updated edition of the best-selling "Resolving Conflicts at Work". This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work, and outlines the authors' eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today's companies and the people who work in them.

A propos du livre

À propos de l?auteur

Kenneth Cloke, J.D., L.L.M., Ph.D., is director of the Center for Dispute Resolution and is a mediator, arbitrator, consultant, and trainer to individuals, large organizations, and corporations. Joan Goldsmith, Doctor of Humane Letters, has been an organizational consultant and educator for more than thirty years, specializing in leadership, development, organizational change, conflict resolution, and team building. Cloke is the author of Mediating Dangerously, and Kenneth Cloke and Joan Goldsmith are the authors of Resolving Personal and Organizational Conflicts, The Art of Waking People Up, and The End of Management.

Détails de l'édition

• Éditeur: Jossey-Bass Inc.,U.S.
• Date d'édition: 2005
• Langue: anglais
• ISBN 10: 0787980242
• ISBN 13: 9780787980245
• Reliure: Broché
• Numéro d'édition: 2
• Nombre de pages: 384
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible