Managing the Unexpected: Resilient Performance in an Age of Uncertainty - Couverture rigide

Weick, Karl E.; Sutcliffe, Kathleen M.

 
9780787996499: Managing the Unexpected: Resilient Performance in an Age of Uncertainty
Couverture rigide
ISBN 10 : 0787996491 ISBN 13 : 9780787996499
Editeur : Jossey-Bass Inc.,U.S., 2007

Synopsis

Since the first edition of Managing the Unexpected was published in 2001, the unexpected has become a growing part of our everyday lives. The unexpected is often dramatic, as with hurricanes or terrorist attacks. But the unexpected can also come in more subtle forms, such as a small organizational lapse that leads to a major blunder, or an unexamined assumption that costs lives in a crisis. Why are some organizations better able than others to maintain function and structure in the face of unanticipated change? Authors Karl Weick and Kathleen Sutcliffe answer this question by pointing to high reliability organizations (HROs), such as emergency rooms in hospitals, flight operations of aircraft carriers, and firefighting units, as models to follow. These organizations have developed ways of acting and styles of learning that enable them to manage the unexpected better than other organizations. Thoroughly revised and updated, the second edition of the groundbreaking book Managing the Unexpected uses HROs as a template for any institution that wants to better organize for high reliability.

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À propos de l?auteur

Karl E. Weick is the Rensis Likert Distinguished University Professor of Organizational Behavior and Psychology at the Ross School of Business at the University of Michigan. His book The Social Psychology of Organizing was designated by Jim Collins in Inc. magazine as one of the nine best business books ever written. Kathleen M. Sutcliffe is associate dean and the Gilbert and Ruth Whitaker Professor of Business Administration at the Ross School of Business at the University of Michigan.

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Éditeur
Jossey-Bass Inc.,U.S.
Date d'édition
2007
Langue
anglais
ISBN 10 
0787996491
ISBN 13 
9780787996499
Reliure
Relié
Numéro d'édition
2
Nombre de pages
208
Coordonnées du fabricant
non disponible
Personne responsable
non disponible