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Enforcing the Work Ethic: Rhetoric and Everyday Life in a Work Incentive Program (SUNY Series in the Sociology of Work and Organizations) - Couverture souple

Miller, Gale

 
9780791404249: Enforcing the Work Ethic: Rhetoric and Everyday Life in a Work Incentive Program (SUNY Series in the Sociology of Work and Organizations)
Couverture souple
ISBN 10 : 0791404242 ISBN 13 : 9780791404249
Editeur : State University of New York Press, 1991

Synopsis

This analysis, based on a year's observation of social relations in a Work Incentive Program (WIC) office, explores the ways in which staff members organize their interactions with clients, coworkers, and supervisors. Miller focuses on rhetoric (persuasive discourse) as a central aspect of everyday work and as a means of analyzing activities and relationships. He shows, for example, how staff members, clients, and supervisors rhetorically define and justify organizational purposes, or typical and preferred organizational solutions to problems. The book offers an alternative image and orientation to low-level human service professionals and emphasizes how they actively participate in the creation and maintenance of troublesome work relationships.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
State University of New York Press
Date d'édition
1991
Langue
anglais
ISBN 10 
0791404242
ISBN 13 
9780791404249
Reliure
Broché
Nombre de pages
252
Coordonnées du fabricant
non disponible
Personne responsable
non disponible