Enforcing the Work Ethic: Rhetoric and Everyday Life in a Work Incentive Program (SUNY Series in the Sociology of Work and Organizations) - Couverture souple

Miller, Gale

 
9780791404249: Enforcing the Work Ethic: Rhetoric and Everyday Life in a Work Incentive Program (SUNY Series in the Sociology of Work and Organizations)

Synopsis

This analysis, based on a year's observation of social relations in a Work Incentive Program (WIC) office, explores the ways in which staff members organize their interactions with clients, coworkers, and supervisors. Miller focuses on rhetoric (persuasive discourse) as a central aspect of everyday work and as a means of analyzing activities and relationships. He shows, for example, how staff members, clients, and supervisors rhetorically define and justify organizational purposes, or typical and preferred organizational solutions to problems. The book offers an alternative image and orientation to low-level human service professionals and emphasizes how they actively participate in the creation and maintenance of troublesome work relationships.

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Autres éditions populaires du même titre

9780791404232: Enforcing the Work Ethic: Rhetoric and Everyday Life in a Work Incentive Program

Edition présentée

ISBN 10 :  0791404234 ISBN 13 :  9780791404232
Editeur : State University of New York Press, 1991
Couverture souple