How to handle difficult conversations with kindness and confidence
Most people want to avoid the "elephant in the room." Whether it's with a spouse, a friend, a boss, a coworker, or a child, tough conversations create high anxiety and often lingering resentments. But when you don't have those needed conversations, the results can be even worse. After all, indoor elephants are impossible to ignore--and they get bigger over time.
Communication expert Dr. Mike Bechtle equips you with the skills you need in order to
- handle conflict with the important people in your life
- prepare for hard conversations
- listen productively
- give and receive genuine feedback
- saturate your relationships with kindness
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Dr. Mike Bechtle (EdD, Arizona State University) is the author of ten books, including People Can't Drive You Crazy If You Don't Give Them the Keys, Dealing with the Elephant in the Room, It's Better to Bite Your Tongue Than Eat Your Words, and How to Read a Room. His articles have appeared in publications such as Writer's Digest, Focus on the Family, and Entrepreneur. A frequent speaker, Bechtle lives in California. Learn more at MikeBechtle.com.
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