Anyone-whether shy or outgoing-can improve his or her conversational skills. This straightforward guide to making good conversation works for any personality type.
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Mike Bechtle (PhD, Arizona State University) is the author of People Can't Drive You Crazy If You Don't Give Them the Keys. His articles have appeared in publications such as Discipleship Journal, Moody, and Entrepreneur. A frequent speaker and former minister of worship, Bechtle lives in California.
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