Disintegrating Democracy at Work: Labor Unions and the Future of Good Jobs in the Service Economy - Couverture souple

Doellgast, Virginia

 
9780801477997: Disintegrating Democracy at Work: Labor Unions and the Future of Good Jobs in the Service Economy
Couverture souple
ISBN 10 : 0801477999 ISBN 13 : 9780801477997
Editeur : ILR Press, 2012

Synopsis

The shift from manufacturing- to service-based economies has often been accompanied by the expansion of low-wage and insecure employment. Many consider the effects of this shift inevitable. In Disintegrating Democracy at Work, Virginia Doellgast contends that high pay and good working conditions are possible even for marginal service jobs. This outcome, however, depends on strong unions and encompassing collective bargaining institutions, which are necessary to give workers a voice in the decisions that affect the design of their jobs and the distribution of productivity gains.

Doellgast's conclusions are based on a comparative study of the changes that occurred in the organization of call center jobs in the United States and Germany following the liberalization of telecommunications markets. Based on survey data and interviews with workers, managers, and union representatives, she found that German managers more often took the "high road" than those in the United States, investing in skills and giving employees more control over their work. Doellgast traces the difference to stronger institutional supports for workplace democracy in Germany. However, these democratic structures were increasingly precarious, as managers in both countries used outsourcing strategies to move jobs to workplaces with lower pay and weaker or no union representation. Doellgast's comparative findings show the importance of policy choices in closing off these escape routes, promoting broad access to good jobs in expanding service industries.

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À propos de l?auteur

Virginia Doellgast is Lecturer in Comparative Employment Relations at the London School of Economics and Political Science.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
ILR Press
Date d'édition
2012
Langue
anglais
ISBN 10 
0801477999
ISBN 13 
9780801477997
Reliure
Broché
Nombre de pages
272
Coordonnées du fabricant
Buchpark GmbH
https://www.buchpark.de

Krügerweg 1
Trebbin
Brandenburg
14959
Allemagne

Autres éditions populaires du même titre

9780801450471: Disintegrating Democracy at Work: Labor Unions and the Future of Good Jobs in the Service Economy

Edition présentée

ISBN 10 :  0801450470 ISBN 13 :  9780801450471
Editeur : ILR Press, 2012
Couverture rigide