Winner of the Waldo Gifford Leland Prize from the Society of American ArchivistsWinner of the Alpha Kappa Psi Foundation Award for Distinguished Publication on Business Communication from the Association for Business Communication
Caught in the midst of an information revolution, today's business managers and scholars are trying to assess the likely effects of the sweeping changes now taking place in technolocy and in organization. In Control through Communication JoAnne Yates looks back to the last major shift in the use of communication and information-and writes the first full and detailed account of the process by which modern managerical systems came to be created within the American business system. Focusing on the evolution of corporate communication as an integrated whole, Yates examines its functions, technologies, and genres in case studies of the Illinois Central Railroad, Scovill Manufacturing Company, and E. I. du Pont de Nemours & Company.
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JoAnne Yates, Deputy Dean and Distinguished Professor of Management at the MIT Sloan School of Management, is the author of Control Through Communication: The Rise of System in American Management, also published by Johns Hopkins.
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