Their 3rd edition reflects current CLSI standards and offers greater emphasis on quality assessment and preanalytical considerations. It includes up-to-date information on safety equipment, phlebotomy techniques, laboratory information and identification systems, ethical and legal issues, medical terminology, body systems and related diagnostic laboratory tests. Routine procedures and their complications as well as specialized phlebotomy, quality control, infection control, equipment, and additional duties of the phlebotomist are all thoroughly discussed. This title offers a bonus CD-ROM in every book that features interactive student exercises (flashcards, quiz games) and more than 30 minutes of video clips that demonstrate proper techniques. It features a full-color design with more than 300 new line illustrations and photographs that bring phlebotomy to life. It reflects current standards from the Clinical and Laboratory Standards Institute, CDC, The Joint Commission, and OSHA regulations. This title covers quality assessment (QA) and quality management systems (QMS,) including quality system essentials (QSE). It offers certification exam-style, multiple-choice questions that provide content review and exam preparation. It presents all procedures step-by-step with photographs in Procedure boxes. It recognizes the expanding role of the phlebotomist with coverage of point of care testing Y arterial puncture Y central venous access devices Y specimen processing Y and other special collection procedures such as bone marrow and other body fluid collections. It makes important concepts easy to understand with a friendly, narrative writing style. It uses Clinical Situations to encourage critical thinking and clinical application. It reviews new equipment and safety requirements (safety needle devices and disposal systems) mandated by OSHA. It includes evaluation checklists to show students how they will be assessed and as their roadmap for study and skill development. I
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