Purchase of service contracting (POSC) has changed the way that human services are structured and delivered in the United States. Most private companies now have contracts with the government and many public social service professionals have responsibility for contracts. However, few human service professionals have had any formal education or training in the philosophy, concepts, issues, and technology involved. This book presents a basic conceptual framework and step-by-step guide for POSC system design and practice.
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Peter M. Kettner was a professor at the Arizona State University School of Social Work. He authored six books, 50 articles, monographs, and book chapters on the topics of purchase-of-service contracting, privatization, macro practice in social work, human services planning, and social work administration. Over his 30 year career in academia he served as a consultant to five different state human service agencies and dozens of local nonprofit agencies on their purchase of service contracting practices and in the design and implementation of effectiveness-based planning systems.
Lawrence L. Martin is Professor of Public Affairs, Social Work and Public Administration at the University of Central Florida in Orlando. He was previously on the faculty of the Columbia University School of Social Work in New York City where he directed the program in social work administration. He is the author of 20 books and major monographs and over 100 articles and book chapters.
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