Articles liés à Managing Interpersonal Conflict

Managing Interpersonal Conflict - Couverture souple

Donohue, William A.; Kolt, Robert

 
9780803933125: Managing Interpersonal Conflict
Couverture souple
ISBN 10 : 0803933126 ISBN 13 : 9780803933125
Editeur : SAGE Publications, Inc, 1992

Synopsis

This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution.

To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
SAGE Publications, Inc
Date d'édition
1992
Langue
anglais
ISBN 10 
0803933126
ISBN 13 
9780803933125
Reliure
Broché
Nombre de pages
171
Coordonnées du fabricant
non disponible
Personne responsable
GPSR Kontakt
gpsr@libri.de

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