Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators - Couverture rigide
Synopsis
Based upon an in-depth study of over 150 practising school administrators, this book identifies and explains the 150 most effective strategies an educational administrator can use in order to defuse hostile conversations with adults.
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À propos des auteurs
Georgia J Kosmoski is Professor of Educational Administration at Governors State University located outside of Chicago, Illinois. She has been an educator for over 25 years She has been a teacher, assistant principal, principal, and assistant superintendent.
Dennis R Pollack is a clinical psychologist in Spokane, Washington. Before starting his private practice, he was a psychology professor at Illinois State and Gonzaga universities. He is a nationally recognized clinical and voactional expert who speaks and writes regularly in the fields of both psychology and education.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
