Managing Conversations With Hostile Adults: Strategies for Teachers - Couverture souple

Kosmoski, Georgia J.; Pollack NULL, Mr. Dennis R.

Couverture souple

ISBN 10 : 0803968116 ISBN 13 : 9780803968110

Editeur : Corwin, 2000

Synopsis

Based on an in-depth study of over 250 actively practicing teachers and certified school support professionals, this book identifies and explains the 15 most effective strategies an educator can use in order to diffuse hostile conversations with adults. The authors present a variety of stressful confrontations: from curbing the school gossip and dealing with public humiliation, to surviving a false sexual accusation and neutralizing encounters with out-of-control individuals under the influence of drugs and/or alcohol. In each chapter, after presenting the reader with a real-life confrontation, both the psychological and educational viewpoints are considered, the educator′s effectiveness in handling the situation is analyzed, and strategies and suggestions for application to additional circumstances are discussed.

A propos du livre

À propos des auteurs

Georgia J Kosmoski is Professor of Educational Administration at Governors State University located outside of Chicago, Illinois. She has been an educator for over 25 years She has been a teacher, assistant principal, principal, and assistant superintendent.

 

Dennis R Pollack is a clinical psychologist in Spokane, Washington. Before starting his private practice, he was a psychology professor at Illinois State and Gonzaga universities. He is a nationally recognized clinical and voactional expert who speaks and writes regularly in the fields of both psychology and education.

 

Détails de l'édition

• Éditeur: Corwin
• Date d'édition: 2000
• Langue: anglais
• ISBN 10: 0803968116
• ISBN 13: 9780803968110
• Reliure: Broché
• Nombre de pages: 128
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible