Working the Night Shift: Women in India's Call Center Industry - Couverture souple

Patel, Reena

Couverture souple

ISBN 10 : 0804769141 ISBN 13 : 9780804769143

Editeur : Stanford University Press, 2010

Synopsis

Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center industry. At the same time, night shift employment presents women, in particular, with new challenges alongside the opportunities. This book explores how beliefs about what constitutes "women's work" are evolving in response to globalization.

Working the Night Shift is the first in-depth study of the transnational call center industry that is written from the point of view of women workers. It uncovers how call center employment affects their lives, mainly as it relates to the anxiety that Indian families and Indian society have towards women going out at night, earning a good salary, and being exposed to western culture. This timely account illustrates the ironic and, at times, unsettling experiences of women who enter the spaces and places made accessible through call center work.

Visit the author's website at http: //www.working-the-nightshift.com and Facebook group at www.facebook.com/WorkingtheNightShift.

A propos du livre

À propos de l'auteur

Reena Patel is a feminist scholar and currently serves as a Foreign Service Officer with the U.S Department of State. She also advises companies on gender issues in the workplace.

Détails de l'édition

• Éditeur: Stanford University Press
• Date d'édition: 2010
• Langue: anglais
• ISBN 10: 0804769141
• ISBN 13: 9780804769143
• Reliure: Broché
• Nombre de pages: 208
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible