Working the Night Shift: Women in India's Call Center Industry - Couverture souple

Patel, Reena

 
9780804769143: Working the Night Shift: Women in India's Call Center Industry
Couverture souple
ISBN 10 : 0804769141 ISBN 13 : 9780804769143
Editeur : Stanford University Press, 2010

Synopsis

Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center industry. At the same time, night shift employment presents women, in particular, with new challenges alongside the opportunities. This book explores how beliefs about what constitutes "women's work" are evolving in response to globalization.

Working the Night Shift is the first in-depth study of the transnational call center industry that is written from the point of view of women workers. It uncovers how call center employment affects their lives, mainly as it relates to the anxiety that Indian families and Indian society have towards women going out at night, earning a good salary, and being exposed to western culture. This timely account illustrates the ironic and, at times, unsettling experiences of women who enter the spaces and places made accessible through call center work.

Visit the author's website at http: //www.working-the-nightshift.com and Facebook group at www.facebook.com/WorkingtheNightShift.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Reena Patel is a feminist scholar and currently serves as a Foreign Service Officer with the U.S Department of State. She also advises companies on gender issues in the workplace.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Stanford University Press
Date d'édition
2010
Langue
anglais
ISBN 10 
0804769141
ISBN 13 
9780804769143
Reliure
Broché
Nombre de pages
208
Coordonnées du fabricant
non disponible
Personne responsable
non disponible