Manager's Guide to Excellence in Public Relations and Communication Management - Couverture rigide

Dozier, David M.; Grunig, Larissa A.; Grunig, James E.

Couverture rigide

ISBN 10 : 080581809X ISBN 13 : 9780805818093

Editeur : Routledge, 1995

Synopsis

This book reports findings of a three-nation study of public relations and communication management sponsored by the International Association of Business Communicators (IABC) Research Foundation. The Excellence Study provides communication managers and public relations practitioners with information critical to their own professional growth, and supplies organizations with tools that help them communicate more effectively and build beneficial relations with key publics. Communication excellence is a powerful idea of sweeping scope that applies to all organizations -- large or small -- that need to communicate effectively with publics on whom the organization's survival and growth depend. The essential elements of excellent communication are the same for corporations, not-for-profit organizations, government agencies, and professional/trade associations. And they are applicable on a global basis.

The study identifies three spheres of communication excellence. These spheres consider the overall function and role of communication in organizations, and define the organization of this book. They are:
* the core or inner sphere of communication excellence -- the knowledge base of the communication department,
* the shared expectations of top communicators and senior managers about the function and role of communication, and
* the organization's culture -- the larger context that either nurtures or impedes communication excellence.

This text also examines communication excellence as demonstrated in specific programs developed for specific publics.

A propos du livre

À propos de l?auteur

Dozier, David M.; Grunig, Larissa A.; Grunig, James E.

Détails de l'édition

• Éditeur: Routledge
• Date d'édition: 1995
• Langue: anglais
• ISBN 10: 080581809X
• ISBN 13: 9780805818093
• Reliure: Relié
• Nombre de pages: 270
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible