In the 1990s, many governments began to use information and communications technologies, especially Internet applications, to improve the efficiency and economy of government operations and to provide their citizens, the business community, and government officials with information and services. The goal of e-government is to become entrenched in the everyday lives of these people so that they become reliant on Internet access to government. Comparative Perspectives on E-government draws upon the expertise of its contributors, who have conducted research and policy analyses related to government information policy and e-government, and who have published previously in these areas. The focus of coverage is on five countries (Australia, Canada, New Zealand, the United Kingdom, and the United States) and topical issues such as the digital divide, the balance between access and security in the aftermath of 9-11, trust in government, the citizen's perspective on e-government, and the evaluation of government Web sites. The book addresses the need to understand the phenomenon of e-government better―its development, mission and goals, success in achieving those goals, and future plans―extending an inquiry to both developed and developing countries. An additional need for detailed cross-country analyses and comparisons, introduced here, is also addressed.
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Peter Hernon is a professor at Simmons College, Graduate School of Library and Information Science. He is the coeditor of Library & Information Science Research and founding editor of Government Information Quarterly. Rowena Cullen is an Associate Professor in the School of Information Management at Victoria University of Wellington, where she teaches in the Master of Information Management and Master of Library and Information Studies programs. She is on the editorial boards of the Journal of E-Government, Health Information and Libraries Journal, Journal of Academic Librarianship, Performance Measurement and Metrics, Education for Information, and LibRes. Harold C. Relyea is a specialist in American National Government with the Congressional Research Service (CRS) of the Library of Congress.
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