Working with Difficult People - Couverture souple

Lundin, William; Lundin, Kathleen; Dobson, Michael S.

Couverture souple

ISBN 10 : 0814401686 ISBN 13 : 9780814401682

Editeur : Amacom, 2008

Synopsis

Working with Difficult People Mastering the ability to handle difficult people and disruptive behaviors has always been a critical career skill. "Working with Difficult People" defines nine fundamental types of difficult people and gives readers a complete system for opening lines of communication, resolving differences, and avoiding office headaches. Readers will learn how to: understand their own reactions to different kind... Full description

A propos du livre

À propos de l'auteur

William Lundin, PH.D. and Kathleen Lundin (Whitewater, WI) are the authors of When Smart People Work for Dumb Bosses. Michael S. Dobson (New York, NY) is a consultant and popular seminar leader in project management, communications and personal success. He is the president of his own consulting firm whose clients include Calvin Klein Cosmetics and the Department of Health and Human Services. He is the author of several books including Managing Up (978-0-8144-7042-8).

Détails de l'édition

• Éditeur: Amacom
• Date d'édition: 2008
• Langue: anglais
• ISBN 10: 0814401686
• ISBN 13: 9780814401682
• Reliure: Broché
• Numéro d'édition: 2
• Nombre de pages: 128
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible