Written specifically for service companies, this text provides a plan for changing the culture, processes and structure of their organization in order that it may be completely focused on providing quality to the customer.
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Vendeur : HPB-Ruby, Dallas, TX, Etats-Unis
hardcover. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! N° de réf. du vendeur S_422045157
Quantité disponible : 1 disponible(s)
Vendeur : George Cross Books, Lexington, MA, Etats-Unis
Hardcover. First edition. Very Good/Very Good (15105) Very good condition, jacket very good condition. 1993, hardcover, ASQC Quality Press. Jacket has small closed tear. Pages tanning but unmarked and clean. Spine tight. . 348. N° de réf. du vendeur 15105
Quantité disponible : 1 disponible(s)
Vendeur : Anybook.com, Lincoln, Royaume-Uni
Etat : Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,850grams, ISBN:9780814402030. N° de réf. du vendeur 9095064
Quantité disponible : 1 disponible(s)
Vendeur : Romtrade Corp., STERLING HEIGHTS, MI, Etats-Unis
Etat : New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide. N° de réf. du vendeur ABBB-220488
Quantité disponible : 5 disponible(s)
Vendeur : SMASS Sellers, IRVING, TX, Etats-Unis
Etat : New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed. N° de réf. du vendeur SNTA-220488
Quantité disponible : 5 disponible(s)
Vendeur : SHIMEDIA, Brooklyn, NY, Etats-Unis
Etat : New. Satisfaction Guaranteed or your money back. N° de réf. du vendeur 0814402038
Quantité disponible : 1 disponible(s)