Implementing Tqm in Small & Medium-Sized Organizations: A Step-By-Step Guide - Couverture rigide

Hodgetts, Richard M.

 
9780814402900: Implementing Tqm in Small & Medium-Sized Organizations: A Step-By-Step Guide

Synopsis

Small- and medium-sized companies need special help when it comes to implementing their own quality programmes. This hands-on guide provides them with real-life examples of American companies that have achieved quality improvement without big budgets. This book contains practices and experiences of the smaller companies which have won the Baldridge National Quality Award in order to give small companies a first-hand look at implementing quality programmes at a reasonable cost. It provides readers with: a realistic perspective of what they can accomplish in pursuing quality efforts; proven ideas for planning, implementing and keeping continuous improvement efforts alive; and suggestions for developing a recognition and reward system coverage of all the proven quality tools and techniques, including - JIT, cycle time reduction, benchmarking and continuous improvement.

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Autres éditions populaires du même titre

9780585023779: Implementing Tqm in Small & Medium-Sized Organizations: A Step-By-Step Guide

Edition présentée

ISBN 10 :  0585023778 ISBN 13 :  9780585023779
Editeur : AMACOM, 1996
Couverture rigide