360 Degrees Feedback: The Powerful New Model for Employee Assessment & Performance Improvement - Couverture rigide

Edwards, Mark R.; Ewen, Ann J.

 
9780814403266: 360 Degrees Feedback: The Powerful New Model for Employee Assessment & Performance Improvement

Synopsis

This guide describes the "360 Degrees Feedback", a multiperspective approach to business. The approach assesses employee performance and development from several points of view: peers, customers, supervisors and direct co-workers. It is a sensitive process that must be managed carefully, and this book shows how to design and implement it step by step - as well as what not to do. It should help organizations achieve: a powerful, positive impact on employee performance; more accurate and fair assessments; and better alignment of individual and organization goals.

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