The Art of Connecting: How to Overcome Differences, Build Rapport, And Communicate Effectively With Anyone - Couverture rigide

Raines, Claire; Ewing, Lara

Couverture rigide

ISBN 10 : 0814408729 ISBN 13 : 9780814408728

Editeur : Amacom, 2006

Synopsis

"In an increasingly diverse workplace, it's more important and challenging than ever to communicate well. We must build bridges that cross our differences to connect our similarities. The "Art of Connecting" reveals five core principles and presents corresponding, specific strategies for overcoming communications barriers and connecting effectively with anyone, regardless of professional, generational, ethnic, cultural, or other differences. The authors also explain how the most skillful connectors are able to shift perspectives - to see a situation from three points of view: "me," "you," and "them." All of the principles and strategies are brought to life through absorbing examples and scenarios, plus engaging descriptions of "masters of connection" - like famed National Public Radio interviewer Terry Gross - doing what they do. There is always a bridge. The "Art of Connecting" shows how to find it - every time."

A propos du livre

À propos de l?auteur

Claire Raines is a leading expert on generations in the workplace and the author or co-author of five previous books on the topic. Lara Ewing is a specialist in leadership development and major change projects. She has worked with such clients as Diners Club, Sun Microsystems, Baptist Hospital Systems, and American Express Bank.

Détails de l'édition

• Éditeur: Amacom
• Date d'édition: 2006
• Langue: anglais
• ISBN 10: 0814408729
• ISBN 13: 9780814408728
• Reliure: Relié
• Nombre de pages: 240
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible