The Communication Problem Solver: Simple Tools and Techniques for Busy Managers - Couverture souple

Carroll, Nannette Rundle

 
9780814413081: The Communication Problem Solver: Simple Tools and Techniques for Busy Managers
Couverture souple
ISBN 10 : 0814413080 ISBN 13 : 9780814413081
Editeur : Amacom, 2009

Synopsis

Learn the simple communication tools and techniques that busy yet successful managers use to constantly drive productivity and business success. 

Management trainer and consultant Nannette Carroll has spent her career instilling top-flight communication skills in managers to keep their staffs productive and collaborative. In this detailed guide to workplace communication, she shares her best problem-solving techniques to resolve the people issues that derail productivity and guides you through an analysis of your own communication skills to help you overcome personal roadblocks to success.

The Communication Problem Solver teaches you how to:

  • set clear expectations;
  • ask questions that will uncover important facts;
  • sharpen listening skills to grasp information better in every conversation;
  • avoid imprecise judgments based on emotional reactions;
  • provide useful feedback;
  • encourage collaborative interactions;
  • delegate more effectively;
  • improve performance discussions using observable facts;
  • and build trusting and lasting relationships.

Easily accessible and packed with real-world management examples and tangible solutions to managers’ most common communication challenges, The Communication Problem Solver is the key to helping any leader immediately increase their effectiveness.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

NANNETTE RUNDLE CARROLL is a popular speaker, management trainer, and communications consultant. She is also a top-rated faculty member with the American Management Association.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Amacom
Date d'édition
2009
Langue
anglais
ISBN 10 
0814413080
ISBN 13 
9780814413081
Reliure
Broché
Nombre de pages
304
Coordonnées du fabricant
non disponible
Personne responsable
gpsr@libri.de
gpsr@libri.de

Friedensallee 273
Hamburg
22763
Allemagne

Autres éditions populaires du même titre

9780814434475: The Communication Problem Solver: Simple Tools and Techniques for Busy Managers

Edition présentée

ISBN 10 :  0814434479 ISBN 13 :  9780814434475
Couverture rigide