The Truth Doesn't Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change - Couverture souple

Bright, Deb

Couverture souple

ISBN 10 : 0814434819 ISBN 13 : 9780814434819

Editeur : AMACOM, 2018

Synopsis

Ignoring someone’s weaknesses only turns them into big-time company problems. Always praising and reaffirming a lackluster worker never turns them into the employee of the month. But when handled carefully, criticism--honest, genuine, hard-to-hear criticism--promotes trust and respect, motivates individuals, and serves as a catalyst for change. If that sounds far-fetched, it's because few understand how to properly give and receive the kind of critical feedback that brings positive results.In The Truth Doesn’t Have to Hurt, executives, managers, team leaders--anyone whose job requires them to temper praise with a dose of reality--will learn how even they can:• Deliver the truth--and have it understood as being helpful• Create an atmosphere of acceptance• Avoid mistakes that sabotage an exchange• Control how they receive and can benefit from criticism themselves--even if it’s presented badlyYes, the truth can hurt . . . today. But not telling the truth will hurt even worse--today, tomorrow, and the next day . . . until someone realizes that well-crafted criticism can reinvigorate and stimulate, putting a turbocharge into both workplaces and careers.

A propos du livre

À propos de l'auteur

DEB BRIGHT, PH.D. is founder and president of Bright Enterprises, Inc., a consulting firm devoted to enhancing performance. Her impressive roster of clients includes Raytheon, Marriott, Disney, GE, Chase, Morgan Stanley, and other premier organizations.

Détails de l'édition

• Éditeur: AMACOM
• Date d'édition: 2018
• Langue: anglais
• ISBN 10: 0814434819
• ISBN 13: 9780814434819
• Reliure: Broché
• Nombre de pages: 256
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible