A guide to developing and running a profitable service-oriented department, with tips on making a contribution to the company bottom line, focusing on customer needs, cutting costs while increasing efficiency, and choosing between telecommunications options.
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Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Hardback. Etat : Very Good. A guide to developing and running a profitable service-oriented department, with tips on making a contribution to the company bottom line, focusing on customer needs, cutting costs while increasing efficiency, and choosing between telecommunications options. N° de réf. du vendeur 00105386048
Quantité disponible : 2 disponible(s)
Vendeur : BooksRun, Philadelphia, PA, Etats-Unis
Hardcover. Etat : Very Good. First Edition. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. N° de réf. du vendeur 0814450040-8-1-29
Quantité disponible : 1 disponible(s)
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Hardcover. Etat : Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G0814450040I5N00
Quantité disponible : 1 disponible(s)
Vendeur : Wonder Book, Frederick, MD, Etats-Unis
Etat : Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. N° de réf. du vendeur S07D-02984
Quantité disponible : 1 disponible(s)
Vendeur : World of Books Inc, Montgomery, IL, Etats-Unis
Hardback. Etat : Very Good. A guide to developing and running a profitable service-oriented department, with tips on making a contribution to the company bottom line, focusing on customer needs, cutting costs while increasing efficiency, and choosing between telecommunications options. N° de réf. du vendeur CIN0814450040VG
Quantité disponible : 2 disponible(s)
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Etat : Very Good. First Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N° de réf. du vendeur 39075197-6
Quantité disponible : 1 disponible(s)
Vendeur : WeBuyBooks, Rossendale, LANCS, Royaume-Uni
paperback. Etat : Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de réf. du vendeur rev5179930632
Quantité disponible : 1 disponible(s)
Vendeur : Books Tell You Why - ABAA/ILAB, Summerville, SC, Etats-Unis
Hardcover. Etat : Very Good. Etat de la jaquette : Very Good. First Edition; First Printing. A bright first edition/first printing in Very Good condition in alike dust-jacket with edgewear and small closed tear to upper front panel; A reference guide to customer service operations; 4to; 422 pages. N° de réf. du vendeur 46119
Quantité disponible : 1 disponible(s)
Vendeur : Persephone's Books, Gastonia, NC, Etats-Unis
Hardcover. Etat : Fine. Etat de la jaquette : Fine. First Edition. ix, 422 pp. ".[C]overs the development of standards and procedures, measurement of quality performance and customer satisfaction, complaint policies, and all aspects of the day-to-day operations that are the essance of customer service.". N° de réf. du vendeur 003163
Quantité disponible : 1 disponible(s)
Vendeur : Basi6 International, Irving, TX, Etats-Unis
Etat : Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service. N° de réf. du vendeur ABEOCT25-120917
Quantité disponible : 1 disponible(s)