Behavior Mismatch: How to Manage "Problem" Employees Whose Actions Don't Match Your Expectations - Couverture rigide

Mann, Rebecca B.

 
9780814451212: Behavior Mismatch: How to Manage "Problem" Employees Whose Actions Don't Match Your Expectations

Synopsis

Poor work relations are often simply the result of a mismatch of expectations, perceptions and behavior. This book provides an insight into how to solve workplace relationship problems by diagnosing the cause of an emplyee's action so managers can treat the problem effectively. The aim is to increase productivity and learn how to: salvage a good employee by changing expectations; present problems by recognising small mismatches early; counsel employees effectively or fire them humanely.

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