Demystifying Six Sigma: A Company-Wide Approach to Continuous Improvement - Couverture souple

Larson, Alan

 
9780814471845: Demystifying Six Sigma: A Company-Wide Approach to Continuous Improvement
Couverture souple
ISBN 10 : 0814471846 ISBN 13 : 9780814471845
Editeur : Amacom, 2003

Synopsis

"Is Six Sigma the exclusive domain of manufacturing and service operations, or can excellence be mandated (and achieved) throughout an entire organization? This refreshing book reveals how to apply the legendary quality assurance program across all departments and processes, creating a permanent, company-wide Six Sigma culture. Author Alan Larson, a Motorola veteran, has created a simple and practical Continuous Improvement model, and offers a strategy for managing the change to Six Sigma-driven operations and philosophy. Larson's approach is based on the seven key elements of Six Sigma: * Focus on customer satisfaction * Use of data and systems * Setting improvement goals * Team approach * Employee involvement * Defining roles * Personal growth Field-proven in organizations of all types, Larson's methodology can help any company make quality a real and viable strategic objective."

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Alan Larson was a divisional quality director at Motorola, the "birthplace" of Six Sigma. He has trained employees at General Electric and was part of the team that brought Six Sigma to Honeywell Corporation. Acq. Editor: Neil Levine

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Amacom
Date d'édition
2003
Langue
anglais
ISBN 10 
0814471846
ISBN 13 
9780814471845
Reliure
Broché
Nombre de pages
191
Coordonnées du fabricant
non disponible
Personne responsable
non disponible