Through good times and bad, few companies have been so prominently and constantly in the public eye as AT&T. Unblinkingly honest, "Tough Calls" is an insider's firsthand account of how AT&T tried to cope with fierce competition, economic turmoil, and intense media scrutiny. This is the story of the phone company - and there isn't anyone who knows the story like Dick Martin. "Tough Calls" reveals how the strategies that drive major business decisions are disastrously wrong as often as they are right.
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Martin worked at AT&T for more than 30 years, retiring in 2003 as Executive Vice President of Public Relations and Chairman of the AT&T Foundation.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
Vendeur : Greenworld Books, Arlington, TX, Etats-Unis
Etat : good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy. N° de réf. du vendeur GWV.0814472435.G
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Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
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Vendeur : BooksRun, Philadelphia, PA, Etats-Unis
Hardcover. Etat : Very Good. First Edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. N° de réf. du vendeur 0814472435-8-1
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Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Hardcover. Etat : As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G0814472435I2N00
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Vendeur : Wonder Book, Frederick, MD, Etats-Unis
Etat : As New. Like New condition. Like New dust jacket. A near perfect copy that may have very minor cosmetic defects. N° de réf. du vendeur J11E-00203
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Vendeur : Wonder Book, Frederick, MD, Etats-Unis
Etat : Good. Good condition. Very Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. N° de réf. du vendeur Z05A-02513
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Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Hardback. Etat : Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de réf. du vendeur GOR002467176
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Vendeur : Bookbot, Prague, Rébublique tchèque
Hardcover. Etat : Fair. Spuren von Feuchtigkeit / Nasse; Leichte Kratzer / Abnutzungen / Druckstellen. Few companies have been as consistently in the public eye as AT&T, enduring decades of growth, a major breakup in 1984, and numerous challenges. Dick Martin, an executive vice president and 30-year veteran, experienced this tumultuous journey firsthand. The narrative offers an inside look at how AT&T navigated a "perfect storm" of fierce competition and media scrutiny. Martin candidly shares insights into critical moments, including the disastrous 1996 announcement of 40,000 layoffs that nearly crippled the company, flawed succession planning that led to stock price declines, and ongoing turf battles with the "Baby Bells" post-breakup. The book serves as a cautionary tale for businesses, using AT&T's experiences in the telecom wars to highlight essential strategies for surviving tough conditions. Key lessons include avoiding common executive mistakes, balancing internal and external communications, enhancing PR relationships with the executive suite, and maintaining brand recognition amid fierce competition. Martin's reflections provide not only a fascinating account of AT&T's challenges but also a strategic guide for businesses facing their own battles against external adversaries and internal conflicts. N° de réf. du vendeur 1ad3921b-55c6-46e9-be4c-c0c2e87968e4
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Vendeur : Romtrade Corp., STERLING HEIGHTS, MI, Etats-Unis
Etat : New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide. N° de réf. du vendeur ABBB-110445
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Vendeur : Books Puddle, New York, NY, Etats-Unis
Etat : Used. pp. viii + 294 1st Edition. N° de réf. du vendeur 263128764
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