Articles liés à Selling to Anyone over the Phone
Synopsis
A script may be a useful tool, but truly powerful phone selling only happens when the approach is tailored to each individual customer. "Selling to Anyone Over the Phone" shows how to do it much better. This must-read resource for sales professionals will help them develop the exceptional phone skills they need to close more sales, more often! This book is crucial reading for anyone who does any selling on the phone - from field reps who sell on the phone occasionally, to full-time telesales reps. Full of practical, time-efficient techniques for connecting with each customer generating leads that translate into real customers and closing more sales faster.
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À propos de l'auteur
Renee P. Walkup is a sales and sales-management consultant with seventeen years of experience. She is a course facilitator at the American Management Association, a popular public speaker and the leader of SalesPEAK, a sales performance organisation. Sandra McKee is a professional coach, a motivational speaker, and a professor at DeVry. She has written articles for Small Business Opportunities and is the author of three books.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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Selling to Anyone Over the Phone
Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Good. It's a fact: more and more organizations are scaling back on their in-the-field sales operations. Today's sales pros have to build relationships and close deals over the phone in less time than ever before. This fully updated second edition of Selling to Anyone Over the Phone is the salesperson's ready-reference guide for generating the kind of product excitement that will ensure callbacks, partnering with gatekeepers and decision makers using personality-matching techniques, and generally boosting success rates. Including new chapters on using advanced technology (e.g., webinars and teleconferencing) and selling to customers from other cultures and countries, this revised edition features trust-building tips, an invaluable appendix on handling customer complaints, new sample call dialogs, and all the specific, tactical techniques readers need to develop truly exceptional phone skills that will win over even the most reluctant customers. N° de réf. du vendeur 00103012076
Acheter D'occasion
EUR 4,50
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Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
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Selling to Anyone over the Phone
Edité par
Amacom Books, 2005
ISBN 10 : 0814472842
ISBN 13 : 9780814472842
Ancien ou d'occasion
Couverture souple
Vendeur : Greenworld Books, Arlington, TX, Etats-Unis
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Etat : good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy. N° de réf. du vendeur GWV.0814472842.G
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Selling to Anyone over the Phone
Edité par
Amacom Books (edition ), 2005
ISBN 10 : 0814472842
ISBN 13 : 9780814472842
Ancien ou d'occasion
Paperback
Vendeur : BooksRun, Philadelphia, PA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. N° de réf. du vendeur 0814472842-8-1
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Selling to Anyone Over the Phone
Edité par
Amacom Books, 2005
ISBN 10 : 0814472842
ISBN 13 : 9780814472842
Ancien ou d'occasion
paperback
Vendeur : The Maryland Book Bank, Baltimore, MD, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
paperback. Etat : Very Good. Used - Very Good. N° de réf. du vendeur 2-D-1-1424
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Selling to Anyone Over the Phone
Vendeur : World of Books Inc, Montgomery, IL, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
Paperback. Etat : Good. It's a fact: more and more organizations are scaling back on their in-the-field sales operations. Today's sales pros have to build relationships and close deals over the phone in less time than ever before. This fully updated second edition of Selling to Anyone Over the Phone is the salesperson's ready-reference guide for generating the kind of product excitement that will ensure callbacks, partnering with gatekeepers and decision makers using personality-matching techniques, and generally boosting success rates. Including new chapters on using advanced technology (e.g., webinars and teleconferencing) and selling to customers from other cultures and countries, this revised edition features trust-building tips, an invaluable appendix on handling customer complaints, new sample call dialogs, and all the specific, tactical techniques readers need to develop truly exceptional phone skills that will win over even the most reluctant customers. N° de réf. du vendeur CIN0814472842G
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EUR 6,33
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Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
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Selling to Anyone over the Phone
Edité par
Amacom Books, 2005
ISBN 10 : 0814472842
ISBN 13 : 9780814472842
Ancien ou d'occasion
Paperback
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G0814472842I2N00
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EUR 6,70
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Selling to Anyone over the Phone
Edité par
Amacom Books, 2005
ISBN 10 : 0814472842
ISBN 13 : 9780814472842
Ancien ou d'occasion
Paperback
Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G0814472842I2N00
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Selling to Anyone Over the Phone
Vendeur : HPB Inc., Dallas, TX, Etats-Unis
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paperback. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! N° de réf. du vendeur S_472887858
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Selling to Anyone over the Phone
Edité par
Amacom Books, 2005
ISBN 10 : 0814472842
ISBN 13 : 9780814472842
Ancien ou d'occasion
paperback
Vendeur : HPB-Ruby, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
paperback. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! N° de réf. du vendeur S_479268109
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Expédition nationale : Etats-Unis
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Image fournie par le vendeur
Selling to Anyone over the Phone
Edité par
Amacom Books, 2005
ISBN 10 : 0814472842
ISBN 13 : 9780814472842
Ancien ou d'occasion
Couverture souple
Vendeur : Goodwill of Greater Milwaukee and Chicago, Racine, WI, Etats-Unis
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Etat : acceptable. Book is considered to be in acceptable condition. The actual cover image may not match the stock photo. Book may have one or more of the following defects: noticeable wear on the cover dust jacket or spine; curved, dog eared or creased page s ; writing or highlighting inside or on the edges; sticker s or other adhesive on cover; CD DVD may not be included; and book may be a former library copy. N° de réf. du vendeur SEWV.0814472842.A
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