A Survival Guide to Managing Employees from Hell: Handling Idiots, Whiners, Slackers, and Other Workplace Demons - Couverture souple

Scott Ph.D., Gini Graham

Couverture souple

ISBN 10 : 081447408X ISBN 13 : 9780814474082

Editeur : Amacom, 2006

Synopsis

A Survival Guide to Managing Employees from Hell Every manager is plagued with an "employee from hell" from time to time. What sets apart a great manager is her or her ability to handle them. This guide differentiates between the different types of difficult employees - from the incompetent to the angry to the partier, and gives readers advice on how to rein them in, and maintain control.

A propos du livre

Présentation de l'éditeur :

or who can't handle constructive cristicism...or who doesn't communicate...or who turns other employees against each other...or someone who simply doesn't do the job well! You know something has to be done...but what? "A Survival Guide to Managing Employees from Hell" is a helpful and humorous manual filled with realistic, proven advice for dealing with every type of difficult employee imaginable. including: The Impossible "I"s: Incompetents, Idiots, and Imbeciles: clueless employees who simply don't know what they're doing. The Bull in the Office Chain Shop: the frequently angry worker ready to confront anyone and everyone The Party-Time Performer: the employee who, although great with people, constantly turns work-time into fun-time. I've Got a Problem: employee whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues. Drawing from real-life stories and packed with tools, techniques, and hard-won wisdom, this book is a must have manual you'll want on your bookshelf when you need a miracle to manage those demon employees

Biographie de l'auteur :

Gini Graham Scott, Ph.D. is the founder and director of Changemakers and Creative Communications & Research. She wrote the Work it Right! column for the Oakland Tribune. She is the author of 35 books.

À propos de cette édition

• Éditeur: Amacom
• Date d'édition: 2006
• ISBN 10: 081447408X
• ISBN 13: 9780814474082
• Reliure: Broché
• Nombre de pages: 240