Resolving Conflicts on the Job - Couverture souple

Wisinski, Jerry

 
9780814477991: Resolving Conflicts on the Job
Couverture souple
ISBN 10 : 0814477992 ISBN 13 : 9780814477991
Editeur : Amacom, 1993

Synopsis

Conflict, strife, and contrary points of view. They are part of the workplace landscape, like it or not. And people who cannot deal with differences effectively stunt their career with every single argument. This book provides readers with succinct and clearly delineated guidelines for how to deal with conflict on both an interpersonal and an organizational level. The book uses checklists, examples, do's and don'ts, and other learning aids to explain proven methods for resolving differences and specific listening techniques that aid in: giving and receiving criticism; handling conflict at different levels of an organization; and resolving disagreements within a team. The book also delves into the psychological aspects of why different personality types handle friction differently, and how to use that knowledge to restore harmony.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Amacom
Date d'édition
1993
Langue
anglais
ISBN 10 
0814477992
ISBN 13 
9780814477991
Reliure
Broché
Nombre de pages
80
Coordonnées du fabricant
non disponible
Personne responsable
non disponible

Autres éditions populaires du même titre

9780814474136: Resolving Conflicts on the Job (Worksmart)

Edition présentée

ISBN 10 :  0814474136 ISBN 13 :  9780814474136
Editeur : Amacom, 2007
Couverture souple