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The Secretary's Secret Weapon: Arm Yourself for Success With Seven Essential Communication Skills - Couverture souple

Linkemer, Bobbi

 
9780814478950: The Secretary's Secret Weapon: Arm Yourself for Success With Seven Essential Communication Skills

Synopsis

The role of office professionals has broadened and grown more complex. This book helps them meet those heightened responsilbilites as well as safeguard and enhance their careers. Particularly aimed at secretaries and administrative assisstants, this hands-on guide shows how to improve their communication skills - and become successful career-orientated players. It covers listening, speaking, writing, communicating by telephone, communicating non-verbally, overcoming computer phobia, and participating in meetings. This practical guide is interwoven with tips and techniques from actual secretaries who share their secret for success.

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