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Say What You Mean, Get What You Want: A Businessperson's Guide to Direct Communication - Couverture souple

Tingley, Judith C

 
9780814479049: Say What You Mean, Get What You Want: A Businessperson's Guide to Direct Communication

Synopsis

Explaining how to be assertive in business, this text describes what to do in situations such as: giving and receiving feedback; expressing opinions; asking for what you want; dealing with rejection; delegating responsibility; and expecting accountability. The book provides examples of typical workplace communications scenarios, as well as two self-tests to help readers assess their present levels of directness. Readers will discover eight steps for effective communication and learn how to evaluate their goals from a communication standpoint.

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