The PerformanceStat Potential: A Leadership Strategy for Producing Results - Couverture souple

Behn, Robert D.

 
9780815725275: The PerformanceStat Potential: A Leadership Strategy for Producing Results
Couverture souple
ISBN 10 : 0815725272 ISBN 13 : 9780815725275
Editeur : Brookings Institution Press, 2014

Synopsis

It started two decades ago with CompStat in the New York City Police Department, and quickly jumped to police agencies across the U.S. and other nations. It was adapted by Baltimore, which created CitiStat—the first application of this leadership strategy to an entire jurisdiction. Today, governments at all levels employ PerformanceStat: a focused effort by public executives to exploit the power of purpose and motivation, responsibility and discretion, data and meetings, analysis and learning, feedback and follow-up—all to improve government's performance.
Here, Harvard leadership and management guru Robert Behn analyzes the leadership behaviors at the core of PerformanceStat to identify how they work to produce results. He examines how the leaders of a variety of public organizations employ the strategy—the way the Los Angeles County Department of Public Social Services uses its DPSSTATS to promote economic independence, how the City of New Orleans uses its BlightStat to eradicate blight in city neighborhoods, and what the Federal Emergency Management Agency does with its FEMAStat to ensure that the lessons from each crisis response, recovery, and mitigation are applied in the future. How best to harness the strategy's full capacity? The PerformanceStat Potential explains all.

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À propos de l?auteur

Robert D. Behn is a lecturer at Harvard's Kennedy School of Government, where he is faculty chair of the executive education program ""Driving Government Performance: Leadership Strategies that Produce Results."" He is the author of Rethinking Democratic Accountability (Brookings) and writes the online monthly Bob Behn's Performance Leadership Report.

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Éditeur
Brookings Institution Press
Date d'édition
2014
Langue
anglais
ISBN 10 
0815725272
ISBN 13 
9780815725275
Reliure
Broché
Nombre de pages
433
Coordonnées du fabricant
non disponible
Personne responsable
non disponible