Principles of Hotel Front Office Operations - Couverture souple

Baker, Sue; Etc.; Huyton, Jeremy

 
9780826447098: Principles of Hotel Front Office Operations

Synopsis

A comprehensive textbook covering all aspects of running the front desk of a modern hotel. It emphasizes the technological aspects of running a hotel desk and features illustrations, assessment questions, learning objectives, and a case study that runs through the whole book. This new edition has been revised by Huyton and Baker and there is a lecturer's guide to accompany the text.

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