The Management Of Hotel Operations - Couverture souple

Jones, Peter; Lockwood, Andrew

Couverture souple

ISBN 10 : 0826462944 ISBN 13 : 9780826462947

Editeur : Cengage Learning EMEA, 2002

Synopsis

The Management of Hotel Operations adopts an innovative approach to the study of hotel management based on the concept of key result areas. The book identifies and explores the fundamental issues facing the manager - such as profitability, productivity and quality - and examines alternative strategies for achieving successful performance. The authors have drawn both on current industry practice and on recent research and theoretical studies to demonstrate how hotel management can be made more effective. Throughout the text, a hotel is broadly defined to enable comparisons between independent hotels, chain hotels, hostel accommodation and hospitals. The Management of Hotel Operations is an invaluable textbook for students on degree, BTEC Higher and HCIMA Part B courses in hotel management. It also has much to offer managers in industry.

Détails de l'édition

• Éditeur: Cengage Learning EMEA
• Date d'édition: 2002
• Langue: anglais
• ISBN 10: 0826462944
• ISBN 13: 9780826462947
• Reliure: Broché
• Nombre de pages: 292
• Coordonnées du fabricant: Buchpark GmbH; https://www.buchpark.de; ; Krügerweg 1; Trebbin; Brandenburg; 14959; Allemagne