Sikorsky researched this book by driving 10,000 miles across the USA and back, stopping at garages and service stations (225 in all) to see what would happen when a passing motorist came in for repair. What he found was shocking: in more that half of all cases, mechanics performed unnecessary work, sold him unnecessary parts, or charged him for work not done. Only 28 percent of all stops resulted in a correct diagnosis and repair. It is clear that consumers need to fight back. Bob Sikorsky tells how to spot a scam and describes what measures to take to ensure a fair deal. And he tells how to complain effectively if readers are taken in - both to get their money back and to put the charlatans out of business for good.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Vendeur : Hawking Books, Edgewood, TX, Etats-Unis
Etat : Good. Ex-library book with usual markings. Meets or exceeds the good condition guidelines. Nice copy. Has some staining. Five star seller - Buy with confidence! N° de réf. du vendeur X0830635726X3
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Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Paperback. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G0830635726I3N00
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Vendeur : SHIMEDIA, Brooklyn, NY, Etats-Unis
Etat : New. Satisfaction Guaranteed or your money back. N° de réf. du vendeur 0830635726
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