Articles liés à Rip-Off Tip-Offs: Winning the Auto Repair Game

Rip-Off Tip-Offs: Winning the Auto Repair Game - Couverture souple

Sikorsky, Robert

 
9780830635726: Rip-Off Tip-Offs: Winning the Auto Repair Game

Synopsis

Sikorsky researched this book by driving 10,000 miles across the USA and back, stopping at garages and service stations (225 in all) to see what would happen when a passing motorist came in for repair. What he found was shocking: in more that half of all cases, mechanics performed unnecessary work, sold him unnecessary parts, or charged him for work not done. Only 28 percent of all stops resulted in a correct diagnosis and repair. It is clear that consumers need to fight back. Bob Sikorsky tells how to spot a scam and describes what measures to take to ensure a fair deal. And he tells how to complain effectively if readers are taken in - both to get their money back and to put the charlatans out of business for good.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.