Testing Cahps Health Plan Performance Reports in the Florida Medicaid Program - Couverture souple

Farley

 
9780833029041: Testing Cahps Health Plan Performance Reports in the Florida Medicaid Program
Couverture souple
ISBN 10 : 0833029045 ISBN 13 : 9780833029041
Editeur : RAND, 2000

Synopsis

The Agency for Health Care Policy and Research, now the Agency for Healthcare Research and Quality (AHRQ), initiated the Consumer Assessment of Health Plans Study (CAHPSr) project in 1995 to develop and test methods to provide consumers with comparative information on performance of health plans as reported by current health plan enrollees. In collaboration with the Florida Agency for Health Care Administration (AHCA), RAND conducted a CAHPS demonstration with the Florida Medicaid program to test applications of plan performance reports in the Medicaid sector. Both paper and computer-based report formats were designed and tested in field applications in Volusia County, Florida. Evidence was found that failures in any of four dimension of a consumer information strategy can impede consumer use of the information.

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Éditeur
RAND
Date d'édition
2000
Langue
anglais
ISBN 10 
0833029045
ISBN 13 
9780833029041
Reliure
Broché
Nombre de pages
131
Coordonnées du fabricant
non disponible
Personne responsable
non disponible