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Improving Patient Satisfaction Now: How to Earn Patient and Payer Loyalty - Couverture rigide

Nelson, Anne-Marie; Brown, Stephen; Bronkesh, Sheryl; Wood, Stephen

 
9780834209220: Improving Patient Satisfaction Now: How to Earn Patient and Payer Loyalty

Synopsis

Discusses what patients expect from health care and health care professionals, and how this knowledge can improve clinical care and customer satisfaction. DNLM: Patient Satisfaction.

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