Libraries are only as good as the staffs running them. A strong commitment to ongoing staff development can help library administrators, managers and trainers to equip their staffs with the tools necessary for running well-oiled, customer-focused libraries. In this brand new edition of a popular guide, direct from the Staff Development Committee of the Library Administration and Management Association (LAMA), you will find step-by-step guidelines for customizing a staff development programme that is both proactive and goal-oriented. Drawing on the advice of 37 top experts with a variety of skill sets, you will learn how to assess your library's needs and set training goals, budget appropriately, develop a set of core competencies, and map out a programme specifically for your setting. Packed with hands-on training guidance, 14 new chapters focus on current trends in staff development including online tutorials, technical training, customer services approaches and mentoring. New to this edition are: realistic and relevant goal setting; programme infrastructure development; incorporation of core competencies; diversity in staff development; and coaching and team skills. Enhanced with case studies and sample assessment surveys from both academic and public library settings, the third edition of ""Staff Development: A Practical Guide"" will help libraries of all types, with staff at all levels, to raise the bar and deliver cutting-edge and customer-based services.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
The Staff Development Committee of LAMA's Human Resources Section facilitates and promotes effective staff development programs in order to maximize staff abilities to successfully perform their responsibilities and thereby improve overall library effectiveness. The Library Administration and Management Association (LAMA), a division of the American Library Association, is an organization that encourages the study of administrative theory for improving the practice of administration in libraries, and for identifying and fostering administrative skill.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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