Articles liés à Conducting the Reference Interview: A How-to-do-it...

Conducting the Reference Interview: A How-to-do-it Manual for Librarians - Couverture souple

Ross, Catherine Sheldrick; Nilsen, Kirsti; Radford, Marie L.

 
9780838917275: Conducting the Reference Interview: A How-to-do-it Manual for Librarians
Couverture souple
ISBN 10 : 0838917275 ISBN 13 : 9780838917275
Editeur : Association of College & Research Libraries, 2019

Synopsis

Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting―including email, text messaging, and social media―as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls,

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Éditeur
Association of College & Research Libraries
Date d'édition
2019
Langue
anglais
ISBN 10 
0838917275
ISBN 13 
9780838917275
Reliure
Broché
Numéro d'édition
3
Nombre de pages
304
Coordonnées du fabricant
non disponible
Personne responsable
non disponible