Guide to Performance Evaluation of Serials Vendors - Couverture souple

American Library Associationa

Couverture souple

ISBN 10 : 0838934692 ISBN 13 : 9780838934692

Editeur : ALA Editions, 1997

Synopsis

Evaluating serials vendors is a way to ensure cost-effective quality service. The ""Guide to Performance Evaluation of Serials Vendors"" provides the information necessary to collect and analyze data on serial vendor performance, compare vendor performance and systems, and incorporate vendor evaluation into regular work activity so that crisis situations do not force the issue. Among the topics covered are: applying quantitative and qualitative measures; techniques for evaluating subscription agents and standing order vendors; obtaining data for bid situations; and disclosure of evaluation results. An annotated bibliography leads to more information on evaluating serials vendors. The ""Guide to Performance Evaluation of Serials Vendors"" provides an approach to ensuring continual high quality and consistent service and access for library customers.

Détails de l'édition

• Éditeur: ALA Editions
• Date d'édition: 1997
• Langue: anglais
• ISBN 10: 0838934692
• ISBN 13: 9780838934692
• Reliure: Broché
• Nombre de pages: 38
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible