A classic resource, Planning for Results has long served to help public librarians envision, evaluate, and respond to community needs with distinctive programs and services. The New Planning for Results continues that tradition in an all-in-one guide that outlines a tested, results-driven planning process - revamped and streamlined to enable libraries to respond quickly to rapidly changing environments. Nelson's brand new approach focuses on the essential steps necessary to draft a forward-looking plan for any public library, regardless of organizational structure or size. New to this edition is an information-gathering toolkit for performing research and using customer surveys to provide a higher, more responsive level of service. The recommended planning time line has been reduced from eight to ten months down to four months in this edition and the previous twenty-three planning tasks have been combined to make twelve. Dynamic and flexible, adaptable and easy to implement, the planning process reflected here will help libraries, with budgets from shoestring to generous, anticipate and prepare for change. Benefit from improvements to the process based on feedback from librarians a
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Sandra Nelson is a consultant, speaker, trainer, and writer specializing in public library planning and management issues. She has worked in both small and large public libraries and for two state library agencies. A well-known presenter, she has conducted hundreds of training programs in more than 40 states across the country. Nelson chaired the committee that developed the original Planning for Results: A Public Library Transformation Process, and co-authored Wired for the Future: Developing Your Library Technology Plan and Managing for Results: Effective Resource Allocation for Public Libraries.
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Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
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